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Healthcare Voice UI Mobile App

PillPal — a medication management genie.

A voice-enabled medication app that organises and tracks prescriptions — adherence reframed as a conversation, not a chore. Built around recognition-led VUI patterns and supported by qualitative research with caregivers and chronic-condition patients.

RoleLead UX & Product Designer
Year2024
ToolsFigma · Voiceflow · Illustrator
TypeSelf-initiated · Concept
PillPal hero

Medication non-adherence is one of healthcare's quietest failures — missed doses, mis-timed refills, and the slow erosion of a regimen that should have worked. PillPal explores what happens when the friction is replaced with voice: a quick "what do I take now?" instead of a screen full of pillboxes.

The product covers four core moments — onboarding a regimen, daily intake, refill planning, and caregiver visibility — all designed to feel calmer than the apps it competes with.

Add 2–3 paragraphs describing the user problem in detail. Reference interview insights, secondary research, and the pain points that informed the design direction.
Walk through your research → synthesis → wireframe → prototype loop. Highlight one decision that meaningfully changed the shape of the product.

The final design centres a voice-first interaction model with screens that exist to confirm, not to drive. The shelf metaphor — pills laid out as a row, not a list — lets a user see their day at a glance and tap (or ask) to confirm an intake.

Expand on the final solution with screenshots, micro-interactions, and your key design rationale.
Capture measurable outcomes, qualitative feedback, awards, or what you'd do differently in a v2.
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